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Serotina Media Inc - Mobile Logo

Your Partner
In Social Media
Success

Welcome to Serotina Media: Your Brand, Lived Out Loud

Serotina Media Inc

We are a woman-owned, LGBTQIA+-inclusive, Toronto-based social media agency specialising in social strategy and content production. Rooted in a people-first approach, we foster diversity and inclusion, unifying our team around a common love for digital marketing and social media.

As a female-founded company deeply ingrained in Toronto’s culture, we blend modern efficiency with cutting-edge expertise. Forget one-size-fits-all; we offer you a tailored strategy designed for today’s and tomorrow’s digital landscape.

Serotina Media Inc - Beyond Likes and Shares

Beyond Likes and Shares

To us, social media is more than just a numbers game. It serves as a platform for compelling storytelling and fostering genuine community connections. At the heart of our mission is the conversion of these digital engagements into tangible results, ensuring your brand resonates loudly and proudly in the digital world.

Serotina Media Inc - Committed to Continuous Learning

Committed to Continuous Learning

In the fast-paced world of social media, what worked yesterday might not work today. That's why we're committed to ongoing education and strategy refinement. For you, this means access to the most current trends, innovative solutions, and cutting-edge tactics that keep your brand not just relevant but ahead of the curve.

Meet the Team: Global Experts in Digital Strategy

Our remote work culture allows us to collaborate with social media professionals from different parts of the world. As a woman-founded and woman-lead company, Serotina is committed to fostering a diverse, inclusive culture within the team, with employees from different nationalities working in different parts of the world, all connected for our love of digital marketing and social media regardless of colour, gender identity, sexual orientation, national origin, disability or age.

Services That Make an Impact

Social Media Strategy: Our action plans are straightforward, effective, and results-driven.

Platform Guidance: We’ll help you identify the right platforms that fit your brand’s unique needs.

Content Production: From initial ideas to stunning digital creations, we craft content that resonates with your audience.

Community Management: We monitor, engage, and enhance your online community to build lasting relationships and foster brand loyalty.

Real-Time Management & Analytics

Consistent Branding: We maintain your brand’s image and voice across platforms all day, every day.

Data-Driven Insights: Numbers tell stories. We decode those stories to continually refine your brand and business strategy.

Rapid Response Management: Stay ahead of the curve with our agile response team. We address real-time opportunities and challenges swiftly, ensuring your brand remains proactive and relevant.

Performance Tracking: Our comprehensive performance tracking tools monitor key metrics, providing you with actionable insights to optimise your social media campaigns continuously.

Multilingual Capabilities

Our team communicates effectively across English, French, and Spanish markets, enabling your brand to break linguistic barriers.

We ensure that your brand’s voice is consistent and impactful across different languages, adapting content to resonate with local cultures and preferences, which maximises engagement.

By tailoring your message for diverse linguistic audiences, we help build stronger connections and increase brand loyalty, making sure your communication is both inclusive and effective globally.

our core principles

Connection

We aim to build meaningful relationships with your audience.

Community

We nurture a community that not only engages but actively promotes your brand.

Conversion

Our ultimate goal is to convert digital engagement into real-world business results.

Collaboration

Consider us an extension of your team, aligned with your brand goals, vision and values.

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“The team at Serotina is super friendly and knows their stuff when it comes to how to navigate the social space. They take the time to get to know you and what you’re looking for, then come up with an action plan. Their goal is to see you win, and they work collaboratively with you toward growth and success on social media. It was truly a collaborative effort of creativity! I love how the team at Serotina is open to ideas and feedback.”

Laura A. Barton

Content Lead, Wagepoint
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“You’ve truly captured our brand’s voice on every platform, and the visual appeal of the content is spot on! We’ve never seen such engagement on Instagram before!”

Rebecca Jones

Marketing Director, ParticipACTION
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“Over the past six months, my experience with Serotina has been exceptional. Their dedication to my brand’s success was evident in every strategy they implemented, especially when my own availability was limited. Nikki, especially, was a standout – her kindness, patience (a lot of patience!), and assistance made the journey effective and enjoyable. If you are seeking a company that truly wants you to flourish in the digital realm, Serotina is the way to go.”

Virginie Roy

Founder, Proud Diamond
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“We really enjoyed working with Daphne’s team. They helped us strategize creatively with our brand assets on several social media platforms, build meaningful and current content that effectively communicated our mission and who we are as a brand. Our content showed an array of different editorial angles, from playful, whimsical, and product-driven to heavily branded that resonated with all kinds of audiences following Zazubean. They were very professional, and delivered content beyond my expectations, building awareness and traffic, while also catching the eye of our retail partners.”

Tiziana Lenna

Co-founder, Zazubean
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“Serotina seamlessly works as an outsourced wing of our team and has been excellent. The attention to detail, forward thinking & expertise in all things social and digital marketing. Not to mention the ability to quickly execute on client deliverables & produce creatives. Most of all the mutual trust established is the foundation that allows us to perform at a higher level.”

Greg Baumken

Vice-President & Partner, VIBRANT Marketing

Our Clients

Ready to Take Your Brand to the Next Level?

If you’ve come this far, you’re serious about learning how to use social media to grow your brand and, thus, your business. We’re here to guide you every step of the way. Let’s chat and start exploring how to redefine a digital strategy that not only elevates your social media presence but also drives real, tangible business results.